fgfg (hereinafter referred to as the "Service") values users' personal information and complies with Personal Information Protection Law. This privacy policy explains the use and protection of personal information collected when using fgfg services.
Required personal information for service use: name, email, phone number, payment information, etc.
Information automatically collected during service use: IP address, cookies, access logs, etc.
Service provision and operation: processing user reservations, customer support, payment and refund processing, etc.
Service quality improvement: service enhancement and customized service provision through user feedback
Legal compliance: fulfilling legal obligations and resolving legal disputes
The service delegates personal information processing as follows for smooth service provision and efficient work processing.
The service continuously monitors and manages the safe processing of personal information by trustees, and requires immediate deletion of personal information when delegated work ends.
| Division | Subcontractor | Delegated Tasks |
|---|---|---|
| Content Provision | Cloudflare | Infrastructure for providing content such as guide photos |
| Server Provision | Amazon | Infrastructure for service operation |
| Payment Processing | Iamport | Credit card payment processing |
| Notification Sending | Mailchimp | Message sending |
Personal information is not provided to third parties without user consent. However, exceptions may apply when there are legal obligations or user consent.
When providing to third parties, prior notice and consent will be obtained regarding the information provided, purpose, and receiving party.
Users' personal information is deleted immediately after achieving collection and usage purposes.
However, information is safely stored for the period required by law.
After achieving collection purposes, personal information is moved to a separate database and stored for a certain period according to internal policies and relevant laws before deletion.
Electronic file information is deleted using technical methods that prevent recovery.
Users can view, modify, or request deletion of their personal information at any time.
Legal representatives can request viewing, modification, or deletion of personal information for children under 14.
Personal information is protected by passwords, and important data is stored in encrypted form.
Personal information access rights are minimized, and relevant staff receive regular security training.
When privacy policy changes occur, changes will be posted on the official fgfg website.
Changed policies take effect 7 days after posting, and important changes are notified at least 30 days in advance.
Please contact the following email for inquiries about this privacy policy: vinaarba@gmail.com