Thank you for using fgfg. fgfg (hereinafter referred to as the "Service") is a platform that allows users to book tour guides and experience various cultures through guides. These terms and conditions govern the rights, obligations, and responsibilities between fgfg and users.
Users must be at least 18 years old and legally capable of entering into contracts.
Guides must meet all legal requirements and certifications necessary for guide activities.
Reservations are confirmed after guide acceptance.
All payments within the service must be made through the official fgfg website, and cash payments are not allowed.
Cancellations or refund requests after booking confirmation will be processed according to the service's refund policy.
Please contact fgfg staff immediately if you experience any payment-related issues.
Guides must faithfully fulfill their commitments to customers and follow the designated guide course.
Users must act safely according to guide instructions and must not engage in behavior or speech that puts the guide at risk.
While fgfg can act as a mediator in case of issues between parties, it bears no legal responsibility.
Cash payments for additional extended time without going through the official fgfg website are prohibited and may lead to legal issues.
Visiting accommodation facilities during guide courses is not allowed.
Copying, distributing, or selling fgfg's services and content without permission is prohibited.
Users' personal information is protected according to relevant laws and fgfg's privacy protection policy.
Guides must update their personal information immediately when changes occur.
fgfg is not directly responsible for issues arising during users' service use and only acts as a mediator in issues between guides and users.
fgfg is not responsible for service interruptions or delays due to unavoidable circumstances.
These terms may be amended when necessary, and changes will be notified immediately.
Users have the right to reject amended terms and may discontinue service use in such cases.
Please contact the following email for inquiries about these terms: vinaarba@gmail.com